Privacy Policy
PREVOO

The controller responsible for processing personal data through this website is:

• Name: PREVOO
• Address: Strassburger Str. 55, 10405 Berlin, Germany
• Email: info@prevoo.health
• Phone: +49 30 60607815

When you visit our website, certain technical information is collected automatically in order to ensure the secure and stable operation of the site. This may include your anonymized IP address, the date and time of access, the pages visited, browser type and version, and your operating system.

If you contact us through a form or request a demo, we may also process the information you provide directly, such as your name, email address, phone number, message, professional specialty, and booking details.

We process personal data only to the extent necessary for the operation of our website and the handling of inquiries or demo requests.

• Providing a secure and functional website — technical access data; legal basis: Art. 6(1)(f) GDPR.
• Responding to contact requests — name, email, phone number, message, specialty; legal basis: Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(a) GDPR.
• Organizing demo appointments — name, email address, requested appointment details; legal basis: Art. 6(1)(b) GDPR.

Where processing is based on our legitimate interests, those interests consist in the secure, stable, and efficient provision of our website and business communication.

We do not sell or rent your personal data. Personal data is shared only where this is necessary for the operation of our website and the provision of our services.

For this purpose, we may use carefully selected service providers for website hosting and infrastructure, backend and database services, contact workflow processing, and appointment scheduling. Where these providers process personal data on our behalf, this is done under appropriate contractual safeguards in accordance with applicable data protection law.

We may also disclose personal data where we are legally required to do so or where disclosure is necessary to establish, exercise, or defend legal claims.

Where personal data is transferred outside the European Union or the European Economic Area, we ensure that appropriate safeguards are in place, in particular through the use of EU Standard Contractual Clauses or other lawful transfer mechanisms.

We retain personal data only for as long as necessary for the relevant purpose and to comply with legal obligations.

Technical website data is retained only as long as needed for security and functionality purposes. Data submitted through contact forms or similar requests is deleted once the purpose no longer applies, unless legal retention obligations require longer storage. As a rule, inquiry-related data is not kept longer than three years after the last relevant interaction.

Our website uses only cookies that are technically necessary for the operation and security of the website. These cookies are not used for advertising purposes and are generally deleted when your browser session ends.

The legal basis for this processing is Art. 6(1)(f) GDPR.

Under the GDPR, you have the right to request access to your personal data, rectification of inaccurate data, erasure of your data, restriction of processing, and data portability where applicable. You also have the right to object to processing based on legitimate interests.

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.

To exercise your rights, please contact us at info@prevoo.health.

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a supervisory authority. The authority responsible for PREVOO is:

• Berlin Commissioner for Data Protection and Freedom of Information
• Alt-Moabit 59–61
• 10555 Berlin, Germany

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or disclosure. However, no transmission of data over the internet can be guaranteed to be completely secure.

This Privacy Policy applies to the PREVOO website. A separate privacy policy for the PREVOO app and physician platform will be published when those services are officially launched.

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The version published on our website is the current version.